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Customer Service Champions: L.L.Bean Gets Top Honors, Edges out Amazon for Third Year in a Row

Jul 24, 2017 | General, Retail

Worthington, OH – 7/24/2017 – Prosper Insights & Analytics™, a leading provider of business intelligence solutions, has released the 2016 Customer Service Champions, marking the fourth year that consumers – in their own words – have...

Breaking Up With Amazon Prime Isn’t Hard To Do, According To 35 Million Shoppers

Jun 29, 2017 | Amazon.com, E-commerce, Forbes Contributions, Retail

With Amazon’s planned acquisition of Whole Foods signifying another step forward in its path to retail domination, one must ask: who isn’t enamored with Jeff Bezos & Co. at this point? With all due respect to Amazon, it seems that plenty of people are...

Fung Analysis: Amazon Yet to Crack the Menswear Market

Mar 29, 2017 | Amazon.com, Apparel, E-commerce, Retail

Report Compares Amazon with Kohl’s, Walmart, and Macy’s and Identifies Relative Strength and Positioning of Each Retailer Compared to Amazon Deborah Weinswig, a top-ranked global retail analyst, and her team recently released a special report titled,...

For Brands And Retailers, The Past Is Not The Future

Mar 20, 2017 | E-commerce, Groceries, Marketing, Retail

From Forbes.com on March 20, 2017… The retail grocery industry appears to be in a state of change. Consumer data trend insights show that for grocery retailing, the past is not the future. On February 8th, Aldi announced that during 2017, it will invest $3 billion for...

Amazon Is Shoppers’ Top Destination For Holiday Gifts, Increasing Lead Over Walmart

Dec 15, 2016 | Amazon.com, E-commerce, Holiday, Retail

From Forbes on December 15, 2016: With the holiday shopping season entering the home stretch, it seems that Amazon.com will be the Grinch who stole Christmas from competing retailers this year. According to the Prosper Insights & Analytics December survey of...
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