Tag Archives: Fred Reichheld

Majority of Americans Wouldn’t Recommend Affordable Care Act

Worthington, OH – 4/22/2014

The bumpy rollout of the Affordable Care Act (ACA) seems to have had a negative impact on how people feel about it. According to a recent analysis from Prosper Insights & Analytics™ of survey responses of 3,786 Americans conducted between March 28th and April 15th (provided by Pollfish), people aren’t satisfied with the ACA. Prosper applied Net Promoter Score* methodology to gauge the plan’s image through Americans’ eyes. When asked whether they would recommend the ACA to a friend or colleague based on their current knowledge, the plan had a negative Net Promoter Score (-50.5%) for Adults 18+. Continue reading