Tag Archives: Bain & Company

Majority of Americans Wouldn’t Recommend Affordable Care Act

Worthington, OH – 4/22/2014

The bumpy rollout of the Affordable Care Act (ACA) seems to have had a negative impact on how people feel about it. According to a recent analysis from Prosper Insights & Analytics™ of survey responses of 3,786 Americans conducted between March 28th and April 15th (provided by Pollfish), people aren’t satisfied with the ACA. Prosper applied Net Promoter Score* methodology to gauge the plan’s image through Americans’ eyes. When asked whether they would recommend the ACA to a friend or colleague based on their current knowledge, the plan had a negative Net Promoter Score (-50.5%) for Adults 18+. Continue reading

Innovation Fast and Furious in Mobile Space, But Slow and Steady May Win the Race

Loyalty Lacking Among Leading Wireless Service Providers

Worthington, OH – 5/28/2013

The mobile market is as competitive as ever with new innovations around every corner. But as companies look to delight consumers with the latest technology, it appears that the basics are causing headaches among users, according to Prosper Insights & Analytics™.

In the April Prosper Mobile Insights™ survey, nearly 70% of Mobile Users 18+ say that the best service/coverage is more important than the latest technology. Almost half (48.8%) say they’ve Continue reading