Tag Archives: amazon experience

Shoppers Voice Their Opinions About The Amazon ‘Experience’

From Forbes on May 23, 2016:

Amazon. Without a doubt, whether spoken of directly, implied, or outright avoided, one of the top buzzwords at the recent Shoptalk retail conference was the name of Jeff Bezos’ online powerhouse, which shoppers have been increasingly gravitating toward over traditional retailers. Though some speakers, such as Hudson’s Bay Company CEO Jerry Storch, were dismissive of Amazon.com, others were willing to recognize it as a threat, with most leveling the following arguments against the retailer: 1.) consumers lose human interaction shopping with Amazon; and 2.) Amazon doesn’t provide shoppers with an “experience.” Continue reading